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References
Letters of Reference We always get asked about references. Many times, potential clients are worried that we might not provide the level of service that is required for their event. Here, we are compiling letters, notes, and other words of appreciation we have received, not only from our performances at events, but also from our dealing with the booking and planning stages. (People think that the event is what matters- but if you get super frustrated trying to plan it, it's not going to be any better). We keep these in chronological order- after each note, you will see the date(s) of the event(s) that we have performed for the author of the note of appreciation. We want to know what you thought about our service! We introduced Evaluation Forms in March, 2008, that we automatically send to all clients after their event. A displayed "Average Rating" is a simple average of feed back scores, from 1=Poor to 5=Excellent. Clients are asked to rate our service in the following areas: 1. Overall ease of booking your event 2. Explanation of our Price Structure 3. How well did you understand your options? 4. Service and Professionalism of Office Staff 5. Knowledge of Office Staff in answering your questions 6. Value: Did you get your money's worth? 7. Was your DJ/Staff on time and properly attired? 8. Did the DJ/Staff listen to and fulfill your onsite requests? 9. DJ/Staff made sure I had fun! If you are a past client of ours, we would love to hear from you. Please consider sending us a written testimonial via email at info@kelcema.biz or via postal mail at: Kelcema Productions, LLC Attn: Customer Relations 1122 E. Pike St. - PMB 671 Seattle, WA 98122 | Other Reviews... If you frequent any of these sites, please take the time to document your experiences there as well. You'll be helping other potential clients to plan out the perfect event! Please check out our reviews on such online sites as: WeddingWire.com | .gif) Voted Best of BridesPicks 2009! | | 28th July 2010 | Great wedding and Kelcema was a positive contributor! Great Job! T. R. Beamish Father of the Bride Wedding on July 9th, 2010 | Feedback Rating: 5.0 | DJ Nathan Carlson | | 23rd July 2010 | Ray, Thank you so much. Everything was perfect! Tony and Heather Narvaes Wedding on July 3rd, 2010 | Feedback Rating: 5.0 | DJ Ray Aberle (Ray writes: Our first time at The Attic in Sumner, WA -- great venue! Beautiful waterfall effect!) | | 3rd May 2010 | We really enjoyed working with you! All of our guests had a blast... and they're still talking about our awesome party! DJ Ray worked very well with us to get all the right music we wanted. Thank you!!! Robert Martin and Robert Crowley Wedding on October 17th, 2009 | Feedback Rating: 5.0 | DJ Ray Aberle (Ray writes: Best darn slide show at any wedding, ever!) | | 5th April 2010 | | Nicholas and Samantha Thompson Wedding, March 20th, 2010 | Feedback Rating: 4.67 | DJ Ray Aberle | | 15th April 2010 | | Crystal Knight Lakewood Middle School School Dance, February 19th, 2010 | Feedback Rating: 4.56 | DJ Ray Aberle | | 3rd January 2010 | | "Dear Ray, Just a quick note this morning to thank you for your work at our daughter, Emma's, wedding. It was a great event and you were certainly a large part of it's success. Have a great new year." Sincerely, Gretchen Ootkin Mother of the Bride Wedding, December 31st, 2009 | DJ Ray Aberle | | 17 November 2009 | | Thanks again the lights were awesome!!! We will contact you again for our next event. Your professionalism was much appreciated. Sincerely, Kelli Paroutaud (now White!) Wedding Lighting Rental, November 14th, 2009 | | 3 November 2009 | | Kim Lehman Waterford Health and Fitness Club Vancouver Chamber of Commerce "After-Hours," October 27th, 2009 | Feedback Rating: 5.0 | DJ Ray Aberle | | 30 September 2009 | "Nathan was incredible! Everyone had a blast and there were numerous compliments on what a great job he did. Thank you Nathan for helping make our night so memorable!" Toria and Jason Johnston Wedding, Hood River, OR, September 19th, 2009 | Feedback Rating: 5.0 | DJ Nathan Carlson | | 12 September 2009 | "Thanks, Ray, for making our 40th Birthday Party so much fun for everyone!" Denise Braza 40th Birthday Party, Newcastle, WA, August 22nd, 2009 | Feedback Rating: 5.0 | DJ Ray Aberle | 9 September 2009 view entire eval email | "...Ray was awesome. I have been to many weddings and DJ led parties and been disappointed (or worse, annoyed) with the DJ/entertainment. Ray had our party dancing all night... literally. ...Not only did he have all of the songs, but we chose to have him add on his Projection Screen and Music Videos too!! That was a huge hit. ...Dance all night to pretty much every video of every song he played. All the hits. ... Ray looked sharp, his lights were top notch, his speakers filled the room with sound, his mics were clear... it was perfect. Thanks Ray!" Dan and Meggan Kearney Wedding in Ballard, WA, August 21st, 2009 | Feedback Rating: 5.0 | DJ Ray Aberle | | 15 August 2009 view entire eval email | Staff was very easy to work with. Lines of communication were easy and hassle free. Many compliments were given on the job Nathan did. Punctual, prepared, professional, and very fun! Thank you! Andrew and Chantelle Page Wedding in Camas, WA, August 15th, 2009 | Feedback Rating: 5.0 | DJ Nathan Carlson | 8 July 2009 | Thank you. You did an awesome job & we had a great time. We couldn't have asked for better service. Thanks again. Nate and Rachel Gunnarson Wedding in Enumclaw, WA, July 8th, 2009 | Feedback Rating: 4.9 | DJ Ray Aberle | | 19 July 2009 | Ray was awesome, every request we had he fulfilled & every question we asked was promptly answered. RAY ROCKS! Steve and Apryl Schneider Wedding in Snohomish, WA, July 19th, 2009 | Feedback Rating: 5.0 | DJ Ray Aberle | | 21 June 2009 | Ray was an amazing DJ and we would absolutely hire Kelcema Productions again! He arrived timely and dressed for the wedding and was well prepared for the unexpected! There were several situations that he handled perfectly that were not scheduled - he made them seem planned and seamless to the group! He played a great mix of songs and it was exactly to our taste! Thank you, Ray! Kelly and Paul Nortrom Wedding in Federal Way, WA, June 21st, 2009 | Feedback Rating: 5.0 | DJ Ray Aberle | | 18 April 2009 | Ray was very professional but at the same time very fun to work with. He knew how to keep the flow going. There were always people dancing and played everything we requested. Jason and Agnes Gomez Wedding in Seattle, WA, April 18th, 2009 | Feedback Rating: 5.0 | DJ Ray Aberle | | 7 March 2009 | We have been given sooo many compliments on how fun our wedding was. Ray was attentive, polite and very professional. We are thrilled with how everything went. We appreciate your services VERY much. VERY, VERY memorable event. Thank You, Lacey and Andrew Aman Wedding in Lake Oswego, OR, March 7th, 2009 | Feedback Rating: 5.0 | DJ Ray Aberle | | 6 December 2008 | You are a quality DJ, Ray. Thank you for everything. :) (Smiley face hers!) Christine Albright Company Holiday Party, Bellevue, WA, December 6th, 2008 | Feedback Rating: 5.0 | DJ Ray Aberle | | 19 July 2008 | | Great Job! Thank You! Andrew and Jenni Lachner Wedding, Seattle, WA, July 19th, 2008 | Feedback Rating: 5.1 (She gave a '6' for Having Fun!) | | 30 June 2008 | | Hi Ray, Thanks so much for your superbly professional equipment and work at our Summer Street Party! The sound was so good this year. We are very happy working with you! Gratefully, Ariana Jacob Farmers' Market Coordinator People's Co-op 503-ORGANIC ariana@peoples.coop Series of Harvest Festivals and Block Parties, 2007 to current | | 1 June 2008 | Dear Ray, Thank you for your generous donation of sound and lights! We appreciate it so much. Relay appreciates your support. All the best, Anthony Hesseltine, Relay Chair Rachel Kelly American Cancer Society "Relay for Life," Central Seattle | | 9 May 2008 | | Excellent playlist, lots of positive comments, good sound and music selection. "The students spoke very favorably of music selection, sound system, and overall job that Doug provided. I want to add my comments regarding your assistance and patience as we changed dates. From my perspective, Doug did a great job. He was very organized, timely and professional. We enjoyed working with Kelcema Productions." - Valerie L. Green Advisor, Ballard HS Class of 2009 School Dance at Ballard High School, Seattle, WA, May 9th, 2008 | Feedback Rating: 4.8 | | 5 April 2008 | | Ray found the songs we requested and made sure to keep the party going. He was an excellent Master of Ceremonies. I would hire him again in a heart beat for any large events we plan in the future! - Mark and Michelle Thomas Wedding, Vancouver, WA, April 5th, 2008 | Feedback Rating: 5.0 | | 10 November 2007 | Dear Ray, Thanks again for such great service. The promptness, organization and energy of your staff is outstanding. We will continue to call you for DJ services. Sincerely, Lori DeVore Federal Way Chamber of Commerce Auction, November 17th, 2007 | | 14 August 2007 | Dear Ray, Thank you for your support of the 2007 Relay for Life events of Green Lake, Central Seattle, and SPU. We truly appreciated your $9000 in-kind donations of sound equipment and DJ services. Sincerely, Laura St. Germain Account Director American Cancer Society Relay for Life Events | | 30 June 2007 | | Ray- You are the man! I'm sure you could tell we were all about fun and your selection and timing of music was great! I loved how you outright told my bridesmaids 'no' to Rihanna!!! I truly appreciated how you took song requests and played music that was inline with what the crowd enjoyed! Let me know if I could ever give a great reference for you! Best, John and Jessica Wedding Reception, Seattle, WA, June 30th, 2007 | | | 28th July 2010 | Professional, Friendly, Attentive, Well Mannered, Well Dresses, Accommodating. (Would have liked to hear a few more of my playlist.) Overall, value and performance was outstanding! Above and beyond- Thank you!! Jon and Stephanie Foster Wedding on July 17th, 2010 | Feedback Rating: 4.89 | DJ Ray Aberle (Ray writes: We tied in a Music Video feed to their in-house video projection system!) | | 28th July 2010 | Nathan did a wonderful job at our wedding. I would refer him and this company to friends getting married in the future. Blake and Lyndsay Wedding on July 10th, 2010 | Feedback Rating: 4.67 | DJ Nathan Carlson (Ray writes: Nathan is our best DJ in the Portland market. Call us today to book him for your event!) | | 14th July 2010 | The DJ was great. He made the whole wedding flow & go so smoothly. Loved the music & my guests were happy. My sister wasnts to book the DJ for her future wedding! Cassie and Ryan Youngberg Wedding on July 4th, 2010 | Feedback Rating: 5.0 | DJ Ray Aberle (Ray writes: Another great event at the wonderful Newcastle Golf and Country Club! We love heading out there!) | | 2nd March 2010 | TThis DJ was on time and did a wonderful job! Dave Wood Volunteers of America, Western Washington Community Dance on October 10th, 2009 | Feedback Rating: 4.89 | DJ Ray Aberle (Ray writes: Again, we've been working with SafeStop since 2004!) | | 3rd January 2010 | "Thanks for everything Ray...Wedding was a huge success. Everybody was really impressed with all of the music you provided. I'll refer you guys any time. And great that you found a couple of the songs for us." Paul and Emma Candler Wedding, December 31st, 2009 | DJ Ray Aberle | | 23rd November 2009 | "Fantastic!" Crystal Knight, Principal Lakewood Middle School School Dance, October 30th, 2009 | Feedback Rating: 5.0 | DJ Ray Aberle | | 15 October 2009 | "Rocky was our DJ..." Megan Zimmerman Wedding on June 27th, 2009 | Feedback Rating: 2.0 | DJ Rocky Reiter (Ray writes: ohmigosh. This was a bad eval. The DJ involved has been let go, as we just will not tolerate this. We have also offered a complimentary event to the client, personally DJ'd by myself, in order to help make it up to her.) | | 21 September 2009 | Ray, overall you did a great job, however, we were pretty disappointed with you playing songs like YMCA after we specifically requested that you not. What was worse, was it was nearly the 2nd song you played. Please take note for Laura Zevenbergen's wedding! :)" Nick and Tami Zevenbergen Wedding in Port Townsend, WA, August 15th, 2009 | Feedback Rating: 4.7 | DJ Ray Aberle (Ray writes: whoops! We never received a Do Not Play list; we're really good about taking care of client requests (or un-requests...) | | 16 August 2009 | Ray was wonderful! So easy to work with, very fun and friendly. He went above and beyond the call of a DJ! He saved the day for us as our caterer almost destroyed it. We can't say thank you enough! Wonderful website, great song selections and outstanding professionalism. Ray Rocks! :) Frank and Wendie Klingman Wedding in Kirkland, WA, August 16th, 2009 | Feedback Rating: 5.0 | DJ Ray Aberle | | 7 August 2009 | Ray, thank you so much for being so flexible with my constant request and additions! The wedding was perfect! And thank you again for everything- Susheela and Chris Snow Wedding on Lopez Island, August 1st, 2009 | Feedback Rating: 5.0 | DJ Ray Aberle | | 4 July 2009 | Everything was Great Except The U.S. Mail, But You Don't Control That. =) Kathi Rota Lacamas Shores Homeowners Association 4th of July Family Picnic and Barbecue in Camas, WA, July 4th, 2009 | Feedback Rating: 5.0 | DJ Steve Aberle | | 27 June 2009 | Being that I was left at the alter and we still had guests to entertain Nathan was kind and considerate of the situation. - The Bride Wedding Party in Oregon City, OR, June 27th, 2009 | Feedback Rating: 5.0 | DJ Nathan Carlson | | 19 June 2009 | Kelcema is a great company to work with! Feedback from event performers and participants has been very positive. Thank you! Christine Underwood Relationship Manager American Cancer Society Relay for Life events in Seattle, WA, May 16th, June 6th and June 19th, 2009 | Feedback Rating: 5.0 | Staff: Ray Aberle, Steve Aberle | | 26 April 2009 | Thanks, Ray! You went above and beyond!!! =) Kim Halinen Birthday Party in Tacoma, WA, April 26th, 2009 | Feedback Rating: 5.0 | DJ Ray Aberle | | 10 March 2009 | Sultan Safe Stop Notice this is a long time client of ours -- stretching back almost five years- read to the end of this page! Volunteers of America Event in Sultan, WA, February 14th, 2009 | Feedback Rating: 5.0 | DJ Peter Gruszecki | | 12 December 2008 | | Washington Employers Holiday Party. We also provided a DJ for the contact's son's wedding in August, 2008! Susan Corcoran Event in Tukwila, WA, December 12th, 2008 | Feedback Rating: 5.0 | DJ Ray Aberle | | 21 June 2008 | | Doug was amazing! With so many people at our wedding, we were worried no one would dance. By the second song, EVERYONE was up on the dance floor! Doug did an awesome job of playing all types of music and reading the crowd. We also appreciated how he made announcements without being typical dj "cheesy." Thanks so much and we will definitely refer you to our friends! - Anna and Chad Vogler Wedding at Alderbrook Resort, WA, June 21st, 2008 | Feedback Rating: 4.4 | | 7 June 2008 | | Aside from not having a few songs we requested at the reception, everything was perfect!! We couldn't ask for a better experience and would refer your services to anyone!! - Steve Plunkett Wedding at Hollywood School House, Woodinville, WA, June 7th, 2008 | Feedback Rating: 5.0 | | 28 May 2008 | | Please contact me next winter to setup for prom/cruise again! Thanks! - Sara Mundt Post Falls High School, Idaho Senior Boat Cruise on Lake Coeur d'Alene, Idaho, May 28th, 2008 | Feedback Rating: 5.0 | | 3 May 2008 | | Pink Prom 2008 was a great success again! The lights, music and videos were very well received. The amount and caliber of equipment you bring to our venue helps to raise the look and feel of our Prom...it's the "awe" factor when our youth walk through the door! We certainly could not have gotten the same amount of value for the price that you offer; of that we are very certain and appreciative! We also enjoy working with an organization that is so Queer friendly. It adds a level of comfort and "Safety" for our youth when the planners can strongly recommend you and your staff. - David Bayless GLOBE, Everett, WA "Pink Prom," Everett CC, May 3rd, 2008 | Feedback Rating: 4.4 | | 12 April 2008 | | Thanks! - Sara Mundt Post Falls High School, Idaho Senior Prom, Post Falls HS, Idaho, April 12th, 2008 | Feedback Rating: 5.0 | | 5 February 2008 | Dear Ray, "...Thank you for donating to the Federal Way Chamber of Commerce Gala Auction. We hosted over 250 guests and rose over $54,000! This could not have happened without your generous donation..." Best Wishes Tom Pierson, CEO Federal Way Chamber of Commerce Auction, November 17th, 2007 | | 20 December 2007 | | I am writing this reference for Doug the DJ for our wedding. Doug was great he showed up before he was needed and played the music that we like without too many guidelines. He got everyone to get up on stage and start dancing and I have heard nothing but compliments about what a great job that Doug did!!! If I could only use one work to discribe (sic) his work and DJ abilities I would have to say EXCELLENT!! From the 07/07/07 Couple, Genna and James Kitchen Wedding, Seattle, WA, July 7th, 2007 | | 6 July 2007 | Dear Ray, Thank you for being such a wonderful part of our big day! Appreciatively, Angela and Garret Wedding, Seattle, WA, July 6th, 2007 | | 7 June 2007 | | From day one I knew you would be a great DJ for my wedding! I had called so many "Seattle" DJ's and either did not hear a response back or they did not want to answer my questions! But from the beginning you answered all my questions, you were very upfront, honest, and laidback! Plus I got a great vibe from you! I feel you were very organized and professional when preparing for the wedding! We had good communication, which helped me ease my nerves! The day of the wedding was very hectic for me but you were on point with everything. You adjusted to minor changes very well and kept the event moving along! The whole night went very smoothly and everyone had a lot of fun! Everyone at the wedding, including my husband and I would highly recommend you for any event!!! Thanks Ray so much! Hailee Stewart Wedding Reception, 27 May 2007 | | | Wait A Minute... | | Why are there less-then-stellar evaluations on here? Our View... We learn from every event. We do our best to make sure everything happens as it's planned, but sometimes things happen- where communication breaks down, something gets forgotten, or (this is the case for a couple of them) we've hired a DJ, we thought things were going well, but then we learn later they weren't... Without knowing that someone isn't representing us well, we cannot learn from the experience, and if needed, re-train (or fire...) the person involved! We also use feedback to improve our internal processes -- one wedding that didn't mention that their ceremony was outside (and over 200' from the nearest power source) has led to the development of a Ceremony Planning Document, to make sure logistical needs such as those are identified and resolved before the event! This is why our Evaluation Form process is so vital to the continued growth of our company. You should expect to receive one via US Mail within 7 days after your event. If you have not, please feel free to let us know. You can also submit your feedback and comments, good or bad, via email or postal mail to us at any time. We greatly appreciate hearing from you! | |