FAQs

Frequently Asked Questions

    There are many questions that we seem to hear over and over again. There also are some things we would love to tell you, just not directly. So, this is a sneaky way to get information to our clients, without actually coming out and telling you. So, read through here. If there is something you still want to know about Kelcema Productions, LLC, let us know!

    1. : So how long have you been in business:

        Answer: Kelcema Productions, LLC has been in business since November 1st, 2007, but our Lead DJ, Ray Aberle, was one of the partners of Kelcema Productions, in business since February 1st, 2001. Mr. Aberle has been involved with music for a lot longer then that, working within the music scene since 1992.

    2. : But, (other company) has been around for fifteen years. Their DJs each have two hundred events under their belt. Why should we choose Kelcema Productions?

        Answer: That's a great question. You can have fifteen years of experience- but if you perform bad events... if you get drunk at the reception and hit on *everyone* - the bride, the staff, the guests... if you cancel on clients with a month's notice... if you charge $800 and don't even provide a wireless microphone... if the DJ plays just country, or just rap/hip-hop, despite what you want to have played... if you don't even get to meet your DJ before you book with them, and you don't hear from him until the 'confidence call' the monday before your event... Is that how you want your wedding planning to go? We train our DJs extensively in order to provide a quality experience! You also:

            - At your request, get to meet your DJ before you sign anything and before you pay anything. Then, you have their contact information (email and telephone) so you can contact them with further questions!
            - Won't have us cancel on you-- ever!
            - Get to contact our past clients for references!
            - Get to pick and choose what music gets played- or not played- at your event!
            - Get wireless microphones and lighting included with your package- always!
            - Get that warm and fuzzy feeling that we are dedicated to making your special day perfect! 

        Here's the end result: We have a great solid reputation of excellent events where brides, grooms, their friends, their guests and (you know this is really important!) their parents truly have fun. The grooms get down and groove. We think a few events that are shown to have been awesome is better then years of average events!

    3. : You know, I just talked to another company, and they stood me up on meeting with them. I'm scared to look for anyone else now.

        Answer: Well, that is really a shame. Some companies do not have the same standards of customer service that we do. We'll be at the meeting location when we say we will. Since some things, such as traffic, are unpredicatable, if we're running late, we're going to give you a call and let you know our ETA. On the bright side, with Kelcema Productions, LLC, we'll make sure your event is better then ever!

    4. : I'm planning a dance for my school. But, the music on the radio is sooooo vulgar these days. How can I be certain that my students are safe from this type of language?

        Answer: We obtain our music from a company called Promo Only. Part of their service is providing music free of obscene language. You can rest assured that Kelcema Productions, LLC will present a clean format safe for any listening audience.

    5. : What happens when the DJ wants to take a break? Will the music stop?

        Answer: Nope! We set up a series of songs that can keep playing while the DJ steps away to use the restroom, get a glass of water, or whatever.

    6. : Will the DJ require a meal?

        Answer: That would be nice. Whereas it's not a part of the contract, most venues have no problems being able to provide an extra meal for the Disc Jockey. We do like being able to eat.

    7. : What about back ups? What is the microphone breaks, CD skips, anything else technical happens?

        Answer: We thoroughly test the entire system before your DJ ever leaves our office. When onsite, the DJ has reserve cables, a corded microphone to backup the wireless microphone, and a minimum of three audio sources. If anything goes wrong, there is something to replace it. Our speakers are self-powered, so if one goes down, the other will still be functional. If the mixer breaks, the CD players can run straight into the speakers if need be. Nothing can stop your party, and you can count on that.

    8. : Is there a back-up in case the DJ is sick?

        Answer: Our Company President, Ray Aberle, is the emergency backup for all events. He's also willing to play sick, injured, or disabled, so if the worse happens, he'll be there for you. In seven years of business, we have never had a DJ cancel on any client. When we schedule your event, it will happen.

    9. : What attire will the DJ wear?

        Answer: Whatever you'd like. A majority of our DJs perform in slacks, nice shirt, and tie, but if you would like them dressed up more (a tuxedo, for example) please do not hesitate to ask.

    10. : Should I tip my DJ?

        Answer: With any service profession, tipping is always optional. But, if you feel that the DJ has provided an exceptional job for you, a 10-15% tip (of your package price) is not unreasonable. As always, this shows the DJ that his efforts were appreciated and encourages them to strive even harder.

    11. : You guys ROCK! Who can I tell??

        Answer: Thanks! Please feel free to send us written comments that we can list on our page of references. It's always helpful to prospective clients if they can read about our past events from our clients! If you are willing to let a prospective client speak to you in person, or email you, please let us know as well.

    12. : My friend/co-worker/relative/congressman is getting married. You guys did an awesome job at my event. If they book through you, do they get a discount? Do I get a bounty of any kind?

        Answer: We thrive on repeat business, and always are happy when you are able to refer us to your friends. If you refer us to someone who then books with us, not only will we give them a $25 discount, we'll also send you a gift card to our favorite store, Trader Joe's, in the amount of $25!

    13. : Please tell me you won't play The Chicken Dance at my wedding.

        Answer: We will not play The Chicken Dance at your wedding. Simple enough. As a part of our booking and planning process, we want to know what all you want to hear at your event. We also want to know what all you do not want to hear at your event. Your satisfaction is our goal and will do whatever it takes to attain this goal!

    14. : Do you have cats?

        Answer: Well, yes I do, but that has nothing to do with being a DJ.

    That's it for now! As we said before, please let us know if we should add something to this page!

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